gainesville health and fitness moments of truth

The gentle embrace of water has long been revered for its healing properties. Lifestyle events will also be free and open to the public. These classes are included in your membership. Check out the schedule of GroupFit classes give you even more options to get fit. We have open gym times for members to use tires, sleds, ropes and more or take advantage of a 10-station circuit. AMP'D 45 is part of our Signature Training options and is a fee-based program. Located at GHF's Main campus, Echo is a multi-purpose location that offers more classes, training equipment, community events, seasonal activities, and holiday festivities for the kids.Įcho is comprised of four components - AMP'D 45, specialty workshops, GroupFit classes and lifestyle events. The largest open-air fitness destination will give you a line of new ways to move, lift, train and sweat.

Bring the kids to the Kid's Club for complimentary babysitting or to CrossFit for Kids-there's a place for everyone in the family! Explore GHF Tioga » It’s one of our most defining features to help you make the most of your gym membership. They will guide you to the right space whether you want to take a group fitness class, walk on the treadmill, or sweat it out on our outdoor fitness turf, there is always someone happy to show you how. Explore GHF For Women »įrom the moment you walk through the door, you will encounter friendly GHF Tioga Center staff, dedicated to making your health club experience remarkable. Experience and enjoy the most advanced fitness center for women in Gainesville with unique fitness classes, sauna, steam, and hot tub,free babysitting, and lots of cardio and weight equipment to lead your healthiest, happiest life and make your wellness goals come true. We believe nothing is more essential than women supporting and empowering one another. GHF Women - The Only Gym In Gainesville For Women GHF’s Main Center makes it easy to get fit, strong and lean, with 24-hour access, pool and spa studio, free babysitting, expansive cardio selections, state-of-the-art strength training equipment, the largest free weight area, access to all three facilities, and more. Not only will you find the most fitness offerings, but you will discover a world of post-workout recovery that will complete you holistic wellness journey. Each location is unique and offers a different experience and value. Shawn Stewart is the Operations Manager at Gainesville Health and Fitness Center.We're the only gym in Gainesville with three locations giving you the greatest access to health, fitness, and wellness. We want you to be engaged with the customer at all times, even when using scripts. Some doctors are perceived negatively in that they are said to treat the disease and not the patient. You hire employees specifically so that they can add to the dynamic of your company. It is necessary to learn and use the information provided to you, but also to add your personal touch. Do it when you say you are going to do it. Consistency! Consistency! Consistency!Ĭonsistent performance is what people want most. Make every effort to make each “moment of truth” a “deposit” into the account of each customer.ĥ. Emotional bank accounts require continual “deposits” to keep a positive balance. A WITHDRAWAL is made when we fail to fulfill the needs or desires of that same individual. Michael LeBoeuf writes that every individual stores the effects of each “moment of truth.” A DEPOSIT is made when we help an individual feel good about himself/herself. Properly managing moments of truth are critical in meeting and exceeding our customers’ expectations. We must understand this concept as we listen to the comments and concerns of our members and take immediate action to respond to them.Īfter EVERY interaction a member has with any aspect of our organization, whether in person, by telephone, through literature, or even contact with the physical facility, the individual will either feel better, the same, or worse. If a member perceives the locker rooms to be dirty, then the locker rooms are dirty to that member. There is only perceived reality.” What is perceived by a customer is reality to that customer. Tom Peters, an international business consultant, has said that - “Perception is all there is.

People do not care how much you know until they know how much you care!” There is no substitute for an honest enthusiastic belief that the services we offer are the best, and the best way to demonstrate this is by utilizing the services we provide. Michael LeBoeuf, in his book, How To Win Customers and Keep Them For Life, writes - “People are far more persuaded by the depths of your beliefs and emotions than any amount of logic or knowledge you possess. You are the source of quality customer service. 5 Customer Service Concepts all Clubs Should Master

Gainesville health and fitness moments of truth